Fiverr Community Forum

Fiverr rejected my gig video, both manual, and order videos

Hi there :wave:

Hope you guys are doing great?

I need some help with gig videos, I created a gig and I completed my first order successfully so I upload a video that I want to add to my gig portfolio when delivering the order, but the video didn’t appear in my gig portfolio, then I decided to upload it manually but Fiverr reject the video, I edit my gig again and upload a new video of the completed project but Fiverr reject the new video as well. I’m totally confused, why did Fiverr keep rejecting my gig video, is it against their TOS, or they don’t want me to upload the video record of the completed project?

Looking forward to hearing from you.

Thank you :slight_smile: