Fiverr Community Forum

Fiverr response rate Issue

I got a message on my spam box and I have replied to the client now my response rate is showing around 6days how can I fix this issue experts help me.

2 Likes

Fiverr tracks time from when the First message between a customer and you is sent and when you respond. After that, it is not tracked.

A flaw in the system is Spam. Leaving the spam means the counter keeps going, even tho it is kinda not your fault as it is not a real customer.

What you need to do is respond asap (you can tell them that they are SAPM) and then report them.

:slight_smile:

1 Like

Nothing to do now. Try to check spam box daily. And after reply fast some clients your response rate will get back