Good day all,
I have some questions as a seller in Fiverr. I have had a bad experience with a particular buyer in Fiverr. After we made the deal and I have delivered his order, I gave the buyer 5 stars, the buyer gave me 5 stars.
Eventually I found that buyers cancel the order without notice and the fund is refunded to their balance. It happens under my gig “helping to buy you anything” from certain region. I explained to the Fiverr’s CS let’s just open a communication with buyer to settle this issue together but Fiverr claimed they cannot disclose anything from the buyer side because of privacy matter.
I have discussed with Fiverr team, and their CS mentioned that my service goes against the community guidelines. But honestly, that gig has been made as I saw many people offers the similar type of service and I consider as an easy task for me at that moment.
I explained to Fiverr that it can be a potential fraud scheme, let’s just think in reverse… I become the buyer, and you become the seller. After the transaction is done, I cancel it to get the money back also with the service or product that seller has provided for me. I was asking Fiverr what they are gonna do with me as a buyer? But apparently no answer from Fiverr team.
If anyone has had such experience, please kindly share what to do? Because i am wondering now if I have been dealing with a scammer