Fiverr Forum

Fiverr should request confirmation from user before money withdrawal


#1

Hello,
I recently clicked on the Fiverr revenue card option by mistake on the desktop site (Earnings page) and the withdrawal process was immediately initiated with no option to cancel it. I received a mail asking me to confirm the withdrawal and never responded to it in a bid to have the process reversed. Nonetheless,the money was deducted from my account. I simply suggest a confirmation should be necessary for money withdrawal.
Cordially.


#2

That is weird - if I don’t click the link in the confirmation email, then nothing happens, my earnings remain in my Fiverr account until I decide to withdraw. So whenever I change my mind and want to cancel the withdrawal, I simply not click that confirmation link, and money stays where it’s at.

But if you say your money has gone, then it’s either a bug, or, I don’t know - have you checked your paypal/credit card to see if that money has arrived? Because if it has not, then maybe your account has a security risk.

Nevertheless, you should contact Customer Support :wink:


#3

The money is safe and sound in my debit card.


#4

Read Fiverr TOS, They said when you click it, you get it, they have no power over what happens after you click it…

Moreover, i think you can’t stop the process with Payoneer, infact you dont need to do anything, it just goes to your card, I am not sure of paypal or Fiverr revenue card.


#5

Okay @simboy4real, thanks for the comment.


#6

Last year my account is hacked. i loss 350$ and fiverr suspend my account, i suggest you to follow the security details correctly before you withdraw make sure your paypal,payoneer emails are correct


#7

He is just asking for a confirmation dialogue box when we click on Withdrawal Method button.

Its necessary that Fiverr should confirm the withdrawal. Its not a big task to be added.


#8

That’s exactly what I’m talking about.