Fiverr Forum

Fiverr stopped emailing PDF invoices?

I usually buy 2-5 gigs a week. But since February 6 I have received no emailed invoices after purchasing a gig. Usually my invoices are emailed to me as a PDF by Fiverr 3-5 hours after I pay. I checked my spam and also my IMAP server logs, but no emails with invoices have been received in the past week. Any idea why?

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Please contact Fiverr Customer Support hopefully they will resolve your issue.

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Thanks, but where is this support? I looked all around and all I found was this forum.

Please contact at support@fiverr.com

Thank you for the info sir~

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Your welcome have a great day :slight_smile:

That email is typically used when it’s impossible to send them a ticket.

You can send them a ticket here: https://fiverr.zendesk.com/hc/en-us/requests/new

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