A 3 months ago I worked for a buyer for order worth 120$ and last month due to some issue as buyer end the amount was reverted to their account so fiver cancled my those orders and put the balances as pending in my account.
I talk to the buyer they cleared the matter sent money back to fiverr , then even told fiver support that money is returned back but see what happened,
Fiverr not listeneing to my client not to me and the worst thing is that they suspended my access to support becasue they are unable to resolve the matter.
This is ■■■■■■■ stupid and insane.
How can this be reported ? This is not acceptable , fiver play games now???
they first help money for 14 days as gaurentee that payment dont go away then after 2 month they revert it back? why is that my fault? or any seller fault? and the behaviour what fiverr showes is unbearable, based on that they took off my level 1 seller badge too if they cant take the responsibility then for what stupid reason they are charging us 20% of the plateform fee?