Fiverr Community Forum

Fiverr Support Delays

Hi guys!
During the last eight days, I open three different support tickets, but I never get answers to any of them.
All three are still showing as open and waiting for an answer.
Anyone gets the same issues these days? I know that BCS the COVID crisis it takes more than 24 hours, but my oldest unanswered ticket is now seven days open without any answer…any advice?

Thanks.

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CS takes up to 10 days to respond, or even longer.

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I see…thanks for the update!

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