I have worked on fiverr for 5 months now and had 16 sales and made over 400$ , i do video testimonials. Recently fiverr changed its policy and sent me an email that my gig for testimonials. requires modification and needs to be moved to a new category called spokesperson videos , i did exactly that.and after a few hours my gig was denied and there was no option to edit it or do anything with it the only option was to delete it which i was not gona do as i worked very hard for those 5 star reviews, i did not got any warning in the first email about my gig being denied or disabled and that was very bad.
then i contacted fiverr support and told them all what had happened in the mean time i was looking on fiverr and found countless gigs which offers testimonials and i was shocked that fiverr was only targeting me for this , then when i told every thing to them they said that sorry we can not let you make any changes to that gig, you are gona have to make a new one , then i made a new gig with the exact same title , video and description and everything and it was approved then i contacted them again and said why is the same gig approved now but my old gig with all perfect rating denied and they did not responded to that and what they did next is shady as all hell … they went and denied the new gig and said "- We saw that you put your Gig in the spokesperson category, but you still called it a video testimonial gig and were offering those services, so it was denied.
When this change happened, we sent you an email. At that time your Gig was not denied and we allowed you to make the appropriate changes. Those changes were not done. So your Gig was denied. You then created a new testimonial Gig and that one has now been denied as well. You have already been informed and we allowed two chances after that. As mentioned before, those Gigs have been permanently disabled and will not be restored. any further requests to have them restored will be met with the same answer. Spamming us to restore those Gigs may result in a warning being placed on your account.
Providing any sort of video product/service review is a testimonial. Doing so again may result in the following;
- A warning issued to your account.
- Your gig being denied.
- Your account being permanently disabled.
This process is done on a Gig by Gig basis and is not an automatic process. You will see all those other testimonial Gigs also removed in due time. Fiverr’s rulings and guidelines apply to all users on the platform.
which was very rude and threatening to me.
after that i said ok lets work this out , you should go and move that gig to requires modification and i will make the exact changes to it that you want and then i will first show you what i have changed and then you can approve it your self in the chat and then i will post it , and they did not reply to that either and just said that " Hi Farhan,
Thank you for your message. Spamming us to restore the Gigs may result in a warning being placed on your account.
How am i spamming them. also this is a very short version of the chat. so basically what happend is that they suddenly changed some policy and then said me to make the changes and not tell me that if i made any mistake in that my gig will be disabled permanently and then when i showed them that this is only happening to me and not anyone else they start threatening me, now can anyone from fiverr team or anybody in power here help me as this is unfair and unjust of them.