Fiverr Community Forum

Fiverr Support Request From

In the last couple of weeks my Fiverr Support forms haven’t gone through - they don’t appear in my cases, even though the forms say they have been submitted and I haven’t received any reply.

Then this morning, I had had an order cancelled by Customer Support and have tried to contact them to ask why but I can even submit the form, it just says “Delivery failed, please try again.”

Does anyone know what’s going on?

You could try with a different browser, I think that worked for some people with the same problem.
Else, try

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I don’t have access to any other browsers :frowning:

Oh well, then try direct email, different browser should be faster because they supposedly react faster to tickets than direct mail, but if you can’t access any other browser, then I guess that’s your only option.