I need some help and opinions. So recently i ordered a telemarketing Gig for $60 to call 135 leads for me. I was a little scared at first of whether the calls will actually be made so i put in some safeguards…
So this person agrees to do it for me. She calls me to give a sample call on how she would talk to the leads. I was ok with it except for some pronunciations i needed to correct.
I paid and the gigg started. My instructions were simple:
- Call the leads tell them about my talk and
- Update the google spreadsheet
One day went by the google docs had no updates
So i messaged her on the platform
She said ok sure she’ll do it
Another day went by and still no updates on the google docs
I messaged her again
She said she called
So the safeguard i put into the list was have more than 10 friends and partners inside that list spread across to list to know whether they recieved the calls from her. They were supposed to give me an update when she called and also feedback on how she did on the call. None of them received a call. Not even a missed call.
So i messaged her on the fiverr platform again and she said she will re-do it… to myself i was like redo it? i don’t think she even called the list… but ok i’ll let that slide… so the google docs was still not updated.
Then she said she did update but it was not reflected on google docs. I asked my sister to try to type out something on google docs. It worked fine. So last straw i told her that if she really did make the calls i asked her to just send me an excel file of the updates.
Then i went to sleep… next day i work up to a dispute being opened by her claiming that i asked her to do more work. !!!
Before i put out her username i think its fair to ask here what your opinions are. Because of this now i have to hire a local to do speed calling so that all 130+ leads will be informed. Also if i do cancel the order what are the implications? Do i get to leave an honest review? Or is it just cancelled and no one else will know about my experience? And if i do cancel does that mean that the money will go back into my credit card? Any charges?
Apologies this is a pretty long read. Just so you know, i’m just wanting to know all of these so i can be wiser in choosing other giggs next time (Though she did have one positive feedback on her profile, could she have been lazy this time round?)