I’ve seriously had just about enough of the way Fiverr charges buyers. I’ve bought several hundred gigs and I’m just about ready to find a new source.
I had a $1 balance in my account for AGES! Now it’s up to $21…How is that? Good bloody question. Apparently(totally an assumption) I was refunded service fees on a couple of gig orders in the beginning and when Fiverr realized it they changed it…but not others.
The $20…a refund for a mutually cancelled order that cost me $22. Fiverr got their fees back from PP…why in the hell don’t I get mine?
Next, I just paid for a custom order of $40($42)…Why in the hell didn’t it take the $21 that was already in the account and charge me the difference? WHY???..SO FIVERR COULD TAKE MORE OF MY MONEY! And this ISN’T the first time…
It surely doesn’t cost 20% of all revenues PLUS a $0.50+ fee PER GIG (taking it up to 30% if you buy only 1 or 2 gigs) - ON TOP OF the gig price to run their business plus not to give back the money to the customer if the gig is cancelled. I can only imagine, if this $40 custom gig doesn’t work out… I’ll have a balance of $60 that is totally worthless to me if I can’t find a solution on Fiverr…because Fiverr decided that they have a ‘NO REFUNDS’ policy to the customer…they have a “TRADE IN PROGRAM”…Don’t like the first tech (artist/designer/ect/ect) you chose…choose another…We don’t have anyone qualified???..oh well…thanks for your cash and tough…"
Fiverr has either screwed themselves with poor management and over spent like the federal government or they just don’t give a crap and want to bilk you for everything they can.