I’ve been on Fiverr for 2 years and have dealt with plenty of scenarios. The Fiverr support team has been great overall, helping me through some buyer issues when they occurred.
But this, what happened today was really underhanded and low.
I got an order back in July 23 that was delivered then completed with no issues from the buyer. The buyer utilized the order fully, and that was it. Today I saw a notification from Fiverr that the order was cancelled and the funds returned to the buyer with no reason given or warning given whatsoever. An email was sent with a link to the reason but that said link was dead.
Fiverr took the funds out of my earnings that was in the process of clearing to return them to buyer who is obviously wanting free work. If Fiverr can keep returning funds to crooks who want free work, what guarantee is there that sellers won’t be taken advantage of in the future?