“Orders are not eligible to be cancelled based on the quality of service/materials delivered by the seller if the service was rendered as described in the Gig page.”
I delivered a file early, and consistent to my style. The client said he couldn’t be bothered with requesting changes and demanded I cancel. I refused. Fiverr canceled the order and refunded the client, stating:
"The order FO713638EA305 was canceled by the appropriate Team, after a thorough review, the buyer to provide a satisfactory explanation and proof that the order was not delivered according to the order requirements before proceeding to cancel the order. Unfortunately, once an order has been canceled, it cannot be restored. "
They violated their own TOS.