Fiverr Website Traffic Down, Revenues Down, Possible Problems Ahead?


#1

Well, it seems traffic to the Fiverr website is down by 11% to 12% in the past month along with monthly revenues dropping to 650k and ad revenue also down. Hmmm. It should be going up not down. This tells me to be aware of what is going on. Don’t make fiverr your full time job. Micro-job website concept has past. Fiverr may remain a small entity for future. But, honestly, there’s too much junk gigs, fraud, bad communication. That turns off buyers and they go elsewhere as there are lots of choices. Nobody knows what the future holds for this website.


#2

@edume Do you have a source for these facts that you’re posting?



Fiverr should not be a sole source of leads for freelance work. Lots of your posts here seem to put the site down but you still seem to spend an awful lot of time here!



The traffic to my gigs has been going up consistently. If you’re receiving fewer orders it may just mean people aren’t looking for what you’re offering right now.


#3

Fiverr may have seen less traffic in past few days but recent changes to inbox and other here and there is a step toward better communication facilities between parties. I think fiverr will bounce back soon. As for the fake gigs we should all work together to report them so that they do not affect our business.

While there are many bad eggs here at the same time there are genuine sellers who work hard to meet buyer requirements and I believe hard work is always rewarded in one way or another.


#4

Traffic has been going down consistently over the past few months. Improvements on the website mean nothing for traffic. Fiverr makes a lot of their revenue from fake services so I don’t believe they will do anything. Reporting to fiverr admin is useless. Anyhow, fiverr is not our main business and those on fiverr should also be careful for future.


#5

yes 1000% agreed to u. this attachment image will explain the damage :frowning:


#6

AHHH, this conversation and graph explains so much to me! I’ve seen a 50% drop in bigger orders, but an increase in requests for me to do $5 work. I have 20 something orders in queue now, only totally just under $200. Before, I was working at $50 or so per order. Hmmm, things to ponder and look into.


#7

Thanks for helpful information. So, can this be the reason in drop of individual gig views?


#8

Alexa doesn’t provide accurate data, maybe there are just more people now not using the Alexa toolbar. My gig views are always going up, and they’ve just been running TV ads so I highly doubt that there is trouble ahead.


#9

Based on their recent investments(TV commercials are NOT cheap.) and the money I am aware of they have to burn through from investors(read news about Fiverr online, you’ll probably find the info I am referring to.), I don’t believe they’re going anywhere any time soon even if traffic or anything else may or may not be down at the moment.



I think what puzzles me most about this is, how do you know what Fiverr is making? Tools online for measurement like that aren’t exactly the most accurate, especially with all the “behind the scenes” money/investments you may not be aware of.



I’m not too worried for the short-run, but in the long-run, perhaps. It’s too early to tell in my opinion at this point, though.



Another thing to note that almost every time in October it’s always REALLY slow for me, and then come November and December it gets pretty crazy busy! We’ll see what happens.


#10

Reply to @ruffcut: You are right that Alexa isn’t accurate. But your math is wrong. If there are less people using Alexa that means less people for all the sites, not only fiverr. So no matter if there are 100.000 or 200.000 people using alexa fiverrs alexa ranks should be the same.


#11

OK so I am down again I have two messages and I keep getting a error saying i cannot contact the buyer directly? So how I am suppose to read the messages?


#12

Less orders is not only about traffic to fiverr. It has a LOT of factors. For example, a lot of orders are made by fiverr sellers. If I have a lot of orders I will spend some money on other fiverr gigs. If not then I will not order anything. Right now fiverr is fighting against link spammers facebook likes and such. Those kind of sellers got banned, their ravenue is zero now so they do not buy things here anymore. If someone has 20 active and selling gigs he would probably buy some videos for them. But if he is banned he will not invest anything more in it.



Another problem are editors and customer support. I think fiverr should invest in that part. By overly promoting new sellers and moving down proven ones fiverr is getting bigger percentage of scummed buyers. When you search on fiverr for some service you just can’t know who is better for what you want. All the sellers have 5 star ratings and 100%. That means nothing. Their ranking system, categorization and moderation of gigs must be better.



Customer support must be much more friendly. I talked to them few times in past 4 years and many times got flat answers but something like robot answered to me. When I explain my problem I like when someone really reads it and understands it and then answer like human. I expect more after giving them $3.000 of fees.


#13

Customer support has been very friendly to me. But the editors are denying gigs without any real reason.



Take example one of my months old ebook gig. It was denied suddenly because gig title had one word that could have been worded better. Instead of requiring me to modify it before it can stay live, they denied it. So I have to create it again with a better title. And once editors have made up their mind, there’s no complaining according to customer support.



As a result they have suspended me from search results most likely (At least can’t find my gigs there). With Fiverr’s 17k+ revenues from their 20% cut from my sales, I believe they have the wrong approach in how they treat their sellers.



I also don’t see how they justify their 20% cut if they don’t show my gigs in search results, as they make me do the marketing myself.



If this continues, many sellers have no choice but to stop using Fiverr and start to sell somewhere where they are appreciated.


#14

Reply to @ruffcut:

ok then why it showing last 3 month traffic is high ???


#15

To me it seems like traffic to fiverr is way up. Alexa did some changes that messed up rankings for allot of sites.

On the other hand fiverr doesn’t use alexa tracking code so only those of you who use alexa browser toolbar are tracked, should fiverr get an alexa account and add the code i believe alexa rank would boom right now. Anyway according to compete fiverrs traffic has increased with hurricane speeds, this makes sense and would explain the downtime and timeouts that occurred a while back. According to google fiverr traffic is also at an alltime high.



To sum things up based on my observations, stats and research my theory is that the reason behind allot of the issues mentioned in this thread are due to fiverr not being fully prepared for a traffic boom. Now changes and compromises are being made to battle the multiple issues that a traffic boom brings.


#16

Reply to @edume:

And those are your opinions. That does not make them fact.



Fiverr is a fantastic place to do business – if you do business here the right way, and follow the rules. There are hundreds – perhaps even thousands – of genuine sellers selling genuine services. And many of them make a good living doing so. Just because you may have experienced troubles, deleted gigs, or less traffic does not mean that that is an valid assessment of the entire Fiverr community.



Just keep doing the good that you do. There are always ups and downs in any business. Be persistent and keep working hard. Your own struggles will become less so the longer you continue working toward your goals.


#17

Reply to @deanstokes:

Excellent points!


#18

I’ve got nothing but positive experiences with the system. I’m getting steady gigs with extras. Maybe its because I have a gig that’s in demand right now, and as long as business is around. (voice-over)


#19

Hey edume you need to choose, one moment you say that fiverr is not closing on this thread: http://forum.fiverr.com/discussion/42995/fiverr-is-not-closing-so-relax/p1 and now you say the opposite…



The fact is Fiverr is NOT closing and all people that complain is people that don’t promote their gigs.






#20

Everybody - you’re not going to get huge amounts of orders ALL of the time. Any business has peaks and troughs.



As for the graph from Alexa above, it’s really nothing to worry about. I think a business that just raised $30m from investors will be alright for a while!



I’ve never been so busy - it’s great! Am I expecting it to stay like this every month? No! I’ll try my best to keep it that way but you have to take the lows with the highs - unfortunately that is the nature of freelance work.



I’ve seen a few people mention on the forums recently that lots of buyers are also sellers. I’ve not found that to be the case. Of nearly 200 completed orders, maybe 5 have been from sellers on the site.



Also - this is probably the most human conversation/thread I’ve seen on these forums. Let’s have more like this please?