Fiverr Forum

Fiverrs new FAQ update help


#1

Hey, can someone direct me to the rules on what you can and can’t write in the new FAQs section for your gigs.

I want to put “Can I see your previous work”, then post links to previous sites I’ve built. Not sure if this is breaching any ToS.

I updated my FAQs page yesterday and my gig has gone missing from search results.


#2

Hi there!

I took a look at your gig - you’ve got URLs of previous work in your FAQ - not allowed I’m afraid.

Here’s the list of allowed URLs - https://sellers.fiverr.com/en/article/seller-faqs

They’re at the bottom of the page.


#3

Thank you! Is there any more info on what we can and can’t write in our FAQs


#4

I think all the guidelines for gig descriptions etc. apply equally to the FAQ unless anybody knows anything different?


#5

I’m worried about giving out my registered company name in it. Not sure if that would be allowed or not


#6

I think you’re probably right - no outside of Fiverr info’s allowed.


#7

Best off playing it safe then probably. Thanks again!