Remember back in the day, when the rating system was a thumbs up/thumbs down thingie?
Those were the days.
So, Fiverr made an announcement that buyers are now entitled to leave whatever review they deem fit, and Fiverr will no longer come to the rescue.
(Fiverr actually goes to great length to welcome “honest reviews” if you notice their phrasing and how the tool has been re-worked)
Why do you think that happened?
Well the answer to that gets a bit clearer when we revisit when they first introduced the star rating system.
remember the outcry? Us pleading and begging for them to revert, because they essentially gave a rather powerful tool in the hands of abusive buyers?
Well it didn’t take long before buyers who are here to game the system and abuse sellers for $5 to catch on.
For the past few months, I personally “visited” CS at least twice a week because I was either actively abused by a seller with nasty feedback, or in a hostage-type situation because they wanted something out of scope, but paying more was out of the question.
So I’m guessing a good portion of CS staff’s time was dealing with reviews.
So what does Fiverr do?
Instead of revisiting the broken system they forced upon us, they decided to update their policy so that they no longer have to deal with any review, ever again.
I had to contact CS today, and got scripted responses when all they had to do was check my inbox to notice the abuse.
I don;t know how I feel about this platform anymore.