Fivrr wont let me use the credit in my account to buy a gig(s)


#1

I needed to order a gig for $655 and fivrr took the payment. For some reason gigs to the value of $495 were processed leaving me with $160 in the account. I need to order more gigs to pay for the job but fivrr wont process with the balance I have. Raised a ticket but heard nothing and now this is holding up the job.

Not impressed - anyone have any ideas as to why this has happened and how I can resolve?

Thanks :slight_smile:


#2

The money has to be cleared to use - check your revenues page and see if that remaining amount is still pending. (change the drop down menu so you just get pending clearences)


#3

Thanks for the reply! The balance of $160 in the account is from a deposit I made for $655. I spent $495 ok but canโ€™t seem to spend the $160 which I need to in order to get the job done. Iโ€™m a buyer only. Weird and getting no response from raised ticket.


#4

Hmm, well that is interesting. See what customer support have to say I guess. Good luck!