Fiverr Community Forum

Fix problem with account passwords, mark automated messages

  1. I wasn’t able to find a better place to notify the support of Fiverr that they have really annoying problem with login passwords: I use password generator and can successfully set a password like “XMaepVGsv7fz{S5bY”.R|"<cli"m+:J9"

    for my account, but cannot login with it. I see no error message, password is set, but why cannot I login? It should show an error message if the password is too long or contains invalid characters.


  2. I am new to FIverr, just bought my first gig yesterday and spent 15 minutes on the same problem, mentioned in this few months earlier:

    http://forum.fiverr.com/discussion/21243/messages-from-sellers/p1



    How should I know that this is an automated message is beyond me… For first time users this is really confusing and frustrating … good that Google was able to find the answer. Please find a way to mark is automatic, show the message in the feed … or maybe remove it, once it has been seen, because right know the user thinks that there is a message that is missing from the feed.



    [EDIT] Some characters in the password above cause this post to miss all characters until “n” is met… To reproduce the bug: Copy my post, delete the new line after the password and submit it … the rest of the post will be missing => suggestion 3: For your and our security please make sure that any user input is validated and sanitized

The link for Support can be found at the bottom of the homepage. Here is a link for a Support ticket: http://support.fiverr.com/hc/en-us/requests/new