Fiverr Community Forum

FIXED | Solution for gig photos not uploading (WORKING)

WORKING FOR: CHROME / OPERA (should work for all others too)

We’ve all been struggling by not being able to upload gig photos. I have discovered a solution. It worked for me and I’ve had the problem for about a week. The following tutorial is for Chrome. See attached image if you’re unsure, or just ask me.

  1. In the address bar, type: chrome://settings/search#cache
  2. Under “Privacy”, click “Clear Browsing Data”
  3. Only check “Cookies and other site and plug-in data” and “Cached images and files” (see attached image)
  4. Change time to “the beginning of time”
  5. Click “Clear browsing data”
  6. Sign out and sign back in again on Fiverr

    You should now be able to upload and edit your gig photos :slight_smile:

    Tip: Also try renaming your photos before uploading. To something simple, like “1”. The file name will not affect SEO/ranking in results as it is cleared when it is uploaded. I did all these things and it worked for me, so you should too!

    Hope this helps,


Yeah its worked for me as well !!! :slight_smile: Just clear your browser cache .and Your problem will be resolve… It is tested in Opera browser as well :slight_smile:


Reply to @pintoo0: good to hear. should work for all browsers then!