Forbidden file type


#1

Tried to upload a video for my gig but got the message ‘forbidden file type’. i have never had this before and i uploaded the exactly same file type before, can anyone help me?


#2

@jmanuc

I’ve used mov and mp4 successfully for Fiverr gig vids.


#3

First I tried mov and that said it was forbidden, then I converted it to mp4 and it worked.


#4

I know this thread is over a year old but I just had the same issue except with a .docx file. I tried re-saving as a .doc file but get the same error.



I don’t understand. I have been sending this file type to my buyers everyday since I started on Fiverr. What’s going on that all of a sudden I can’t send work to my buyers?



Any thoughts? I ended up having to send the work through wetransfer instead.


#5

it happens with zip files too


#6

I received this message for first time with a mp4 file which had been my usual format of send videos. So I guess it’s just another malfunction of the fiverr upload system. When this happens we just can send our work by another service like dropbox


#7

Constantly getting this message “Forbidden File Type”. Spent hours on it and now it doesn’t upload. i encoded it as per the guidelines. So disappointed! Did anyone find a solution?


#8

Found the Solution! If you have done everything right as per the guidelines, your videos and other files should get uploaded easily but if they don’t, just simply use a different browser! I am using torch browser and it gave me issues in uploading videos. I tried an old trick and used firefox to do it this time and it worked the first time for me! So try using another browser or use different encoding or a different encoding tool for your files because another reason might be that your files may be corrupted.