My Fiver account blocked due to the fraudulent buyer!
I will go step by step on how Fiverr unfairly blocked my account for the community to see and get some sense of it…
My experience in Fiverr
I have 4 years experience working in Fiverr as a seller, all through that time I have worked well, maintained an overall 4.9-star rating all through with almost 500+ buyers/clients. Further, I have introduced around 20 sellers on Fiverr all through that time.
From my last 30 days, my experience had been the worst.
I worked with a Buyer 4 months ago in which the order was completed very well, the buyer completed the order and left a 5-star review but recently contacted Fiverr and customer support canceled the order and the money returned to the buyer and I was flagged 1st Violation of TOS.
I worked with a buyer, did the work posted and the buyer got the work disappeared and after the 5th day he contacted the customer support to cancel the order and I was flagged 2nd Violation of TOS.
Lastly, which was yesterday where I worked with a client for the second time, the first work we did, the buyer was satisfied with the work after doing around 8 revisions. On the second work with the buyer yesterday I had done 4th revision and the seller requested a revision…" while we were still chatting with the seller I got an email that I violated the terms for not delivering the work on time" i was shocked because usually I offer my buyers unlimited revisions until they are satisfied.
After that, my account was blocked!!!
I want to ask the community and Fiverr the following questions:
- Was this all fair for them to block my account without the customer physical review on what actually happened?
- Will I get my account back to be able to work with my usual long-term clients?
- Is there any protection of Sellers By Fiver?
- If Fiverr wants to create a fair community and market then why don’t the system flag me for their further review of my account before they block because I had more than 7 orders pending and I sure my buyers are suffering currently because of one fraudulent buy?