I’ll start with a little preface.
I’ve been selling on Fiverr since 2015. And I had nothing but a positive experience so far. I slowly and steadily grew my income. I still remember getting my first order. It was $15, but I was so excited. I quickly learned my level 2 badge. I was even selected for the Fiverr Seller Succes Program. I got to work with an advisor one on one, and I have nothing but good things to say about Chris, the guy I was assigned to.
I managed to break 6 figures for the first time in my career last year. I was thrilled. I was doing work I like, and I was getting paid more than I ever imagined. I tried using the ads feature, and the initial impression was excellent. I was getting 5-8X on my investments. That’s an incredible ROI.
I broke my monthly income in February this year. I earned a bit over $13.000, which is still unbelievable to me.
But then, something changed.
I had no negative reviews. No warnings. Nothing that doesn’t happen all the time.
Without reason, my promoted gigs got marked with “Not Promotable (Unqualified)”. And at the same time, my impressions plummeted to basically zero. Here’s the screenshot of what was my most successful gig.
I contacted customer support and got the same answer most people receive. There’s nothing they can do. They said my gigs are all live. The only problem was they were all sitting on the last page.
I read stories here where people got their ads disabled, and at the same time, their impressions fell to zero.
I’m always keeping an eye on other successful gigs in my category - brand names and slogans. And it seems that a lot of successful sellers got pushed back to the last page. There was a handful of us that occupied the first page, but none of us are to be seen as of lately. Instead, there are gigs with awful grammar and stock images sitting on the first page. The only sellers that didn’t get affected are pro sellers.
I understand that there’s gig rotation. And I have no problem with that. Everyone deserves a chance. But I don’t understand why gigs with bad rankings outperform gigs with great rankings. Plus, Fiverr earns more if we earn more. And Fiverr has less trouble if customers leave the platform happy that they got great work for their money.
And I don’t think this is gig rotation. Gig rotation would imply that individual gigs get impacted. But in my case, all gigs went to the last page, at the same time. My whole profile was impacted.
I still have hope this thing will get sorted.
I took the time and updated all my gigs. That’s something I’ve been planning for months.
Did someone else go through the same problems? Do you have any advice to share?
Is there anything else I can do?