Fiverr Forum

Funds clearance showing wrong digits


#1

I’m really confused about the payment system,

I randomly checked some orders

for 3 orders I did for total $75

I earned $60

but the Clarence shows only $44

How this happened? What happened to the rest $16 ?

Guys anyone else facing problem?



Fiverr increased their commission to 40%?



I have submitted request on help centre 4 days ago no response!!!



Please advise anyone…



Thanks in advance.



Regards,

Sivakamy


#2

The problem is with extra… that seems not to count on the Order Clearing… i already sent a ticket to Support :slight_smile: you could send also with Images:)

But be patience … it takes long time to respond from them:) probably because of this errors


#3

You might ask a user to buy a new order that adding an extra to a order:) i have seen this works ok


#4

Thanks for your comment, I will wait.