Fiverr Community Forum

Funds Refunded To Buyer?

had completed an order with 5 star buyer’s review on my gig. And my funds then comes in pending for 14 days for clearance. Once my funds cleared then the cleared funds refunded to buyer. Why it happened kindly let me know?
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Maybe order cancelled … In this case please contact customer service …

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Nope. Order has been completed sucessfully and with good buyer review

Check to see if your buyer is still on the Fiverr platform. If not then it was more than likely a PayPal or credit card charge back and the buyer was banned.

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