So, I woke up to $152 being stolen from my Fiverr account. Of course, I immediately contacted Customer Service. Their reply “Yes, it went to your Paypal”. Uh, no it didn’t. I never authorized this or did a withdrawal for the day. Someone stole my money. Their reply was once again the same, so I responded with screenshots from here and Paypal to show that I had no money. After hours of waiting, they give me the transaction ID number and tell me to contact Paypal because according to Fiverr, it was definitely going to the email I use. …Yeah, right.
I contact Paypal and low and behold, the money is going to a completely different Paypal account belonging to someone I don’t even know. I got excited because I just knew Paypal was going to help me out. Nope. Despite seeing that the money was stolen, Paypal told me there’s nothing they can do about it. The thief would have to reverse the funds back to Fiverr. Like that is actually gonna happen. I contacted CS back here, but who knows what they’ll actually do after hearing Paypal’s response.
Such BS. I am so mad right now. Has anyone else gone through this at all that knows how I can go about retrieving the stolen funds?