Hey!
Normally, only photos of customers who have an account photo appear on incoming customer requests. Nick’s are invisible. Thus, sellers can not reach the potential buyer via nick. However, when the photo is selected together with the customer request letter and copied and pasted in a text field, the customer’s user name appears. I do not use it to avoid injustice, please correct it so no one can use it!
Thank you.
Sorry about basic English 
Best Regards,
Md. Cagri Design & Art