Fiverr Community Forum

Getting notifications of order updates but NOTHING when open!

I have been getting notifications that my buyer updated the order. But couldn’t see any change. It’s really affecting my communication with my buyer which almost lead to a bad review.

Anyone else facing the same problem??

I haven’t had this problem but you can ask customer support about it.

I’ve had this problem twice now. It is wasting precious order time and severely affecting communication and my efficiency, rendering me practically blind.
I have to ask a buyer to send the order details as a response instead.

Got similar problem yesterday. Got email that I got message and when I opened nothing was there. Even on email there is whole message.