Fiverr Community Forum

Getting the cover size right

I have no idea where I am going wrong. Each time I make a photo that is the right size (682/459) and upload it to fiverr I get a pop up stating "minimum size is 1100 by 260 " !!!???

I have an image that was 25megs and using paintshop pro I resized it to 682/459 making it 917kb .

I am probably doing something wrong,any ideas folks ?

Thank you


Only JPEG;s (JPG files) are accepted. If you’re uploading a .jpg, maybe there’s a bug. Contact the great team over at Fiverr Customer Support and they’ll be able to help you.

Warm regards,


DUH!!! I tried to upload to the wrong box,read the wrong scrolling info box. Please ignore last post.