Will someone please explain to me how the gig add-ons work when the buyer orders one after a delivery?
One of my buyers ordered two and they did not show up in my dashboard. Are they supposed to?
It also isn’t in my notifications. Which I think is odd.
By the time the buyer asked about it, the Getty images button would not work. I never clicked it nor sent an image, but the “choose image” button was defunct. Does it expire after a couple days or something? If so, why was my buyer not refunded?
I send an alternative photo and offered to give $10 or work for free on the next order if I can’t get it straightened out, but it’s obviously really bugging me.
I’d like to see if I can fix the problem before the buyer gets online, next but so far customer support has responded to my query.
Any wisdom from the Fiverr gurus out there?