I’ve had the same experience twice on Fiver.
I’m a Pro Seller, with 50+ five star reviews.
I’m selective about taking on clients. Twice now I’ve had clients order a gig, then provide no information.
That forces me to cancel the gig.
Both times the presence of a single cancelled gig drove my seller level down from level 2 to basic.
Fortunately, my seller level has recovered both times.
Is this a bug or a feature? Do Fiverr want to punish cancellations, or is it just a bug in the rating system.
I sell high value gigs for $500+ and only take on one or two gigs a month, so this might make me more vulnerable to cancellations.