Fiverr Forum

Gig cancelled by seller?


I ordered a gig for logo design. The seller provided me with a couple concepts but I then asked them for revisions (which were included). They have requested to cancel the order because they say they dont have enough time to complete it.

Am I right to assume that cancelling the order will refund my money? Or would I not get a refund because they are basically disputing my request for a revision?


If the order is canceled then you will get your money back.


Cancellation of order will give your money back!


You will get your money back but Fiverr will charge its 20 percent


@wasnani This is not correct. The post refers to a buyer. Check out the Terms of Service at the bottom of the Fiverr main page for the rules as to how Fiverr works.


Ok maybe I’m wrong sorry


Your money will be refunded when you cancel order.


but it wont be refunded to your paypal or your credit but it will be refunded as a shopping balance on fiverr…