Fiverr Forum

Gig deleted this morning!


#1

Hi, I am fairly new to fiverr, I have been active for just about 29 days -30 days I have completed 10 orders and 9 with 5 stars, however, I have not yet been promoted to level 1, also one of my gigs was deleted today which I have gotten three orders from and the buyers wants more. I am a bit confused!!


#2

What was the deleted gig offering please?


#3

Submit a ticket to Customer Support.


#4

Whiteboard explainer or 2D explainer


#5

they said that third party thought it was misleading


#6

Did you use any brand names in your description or anything like that?


#7

not that I can recall


#8

Seems strange - perhaps as @saddu_writer suggests, you could contact CS and get some advice about what was wrong? Good luck!


#9

I have done three sales for one buyer on it and that buyer wants to do more business, what Are my options?


#10

Do keep us posted! Sorry that happened.


#11

I contacted them, so I am waiting, but in the interim it’s pretty frustrating.


#12

Thank, have done so, my problem is the buyer wants to do more business, what is the best thing to do in this case/


#13

send custom offer of another gig.


#14

You could create a gig which is general like “I will carry out your request that we discussed” for the buyer or simply have them order on a custom offer for another gig with the details clearly laid out.


#15

I thought about it, hopefully that wont be an issue 2,


#16

Simply send them a custom offer just like @saddu_writer suggested and kindly explain the unexpected event that happened. I wish you the best of luck!


#17

thanks, one quick question, I have also just completed 10 orders, with nine orders 5 star, how long before are you promoted to level 1 …?


#18

Truthfully, I had a similar instance with you, It took me a little longer way back when since they were a smaller company several years back :wink:

I suggest waiting several more weeks before sending a message to CS


#19

ok, I thought it was an automated process…:confused:


#20

It is, according to CS. Though I wasn’t completely aware of it being that way at that time. Funny thing is a few days later I became Level One :wink: