Gig deleted this morning!

[mario2017]

Hi, I am fairly new to fiverr, I have been active for just about 29 days -30 days I have completed 10 orders and 9 with 5 stars, however, I have not yet been promoted to level 1, also one of my gigs was deleted today which I have gotten three orders from and the buyers wants more. I am a bit confused!!

[Guest offlinehelpers]

What was the deleted gig offering please?

[saddu_writer]

Submit a ticket to Customer Support.

[mario2017]

Whiteboard explainer or 2D explainer

[mario2017]

they said that third party thought it was misleading

[Guest offlinehelpers]

they said that third party thought it was misleading

Did you use any brand names in your description or anything like that?

[mario2017]

not that I can recall

[Guest offlinehelpers]

not that I can recall

Seems strange - perhaps as @saddu_writer suggests, you could contact CS and get some advice about what was wrong? Good luck!

[mario2017]

I have done three sales for one buyer on it and that buyer wants to do more business, what Are my options?

[michael78781]

I have done three sales for one buyer on it and that buyer wants to do more business, what Are my options?

Do keep us posted! Sorry that happened.

[mario2017]

I contacted them, so I am waiting, but in the interim it’s pretty frustrating.

[mario2017]

Submit a ticket to Customer Support.

Thank, have done so, my problem is the buyer wants to do more business, what is the best thing to do in this case/

[saddu_writer]

Thank, have done so, my problem is the buyer wants to do more business, what is the best thing to do in this case/

send custom offer of another gig.

[eoinfinnegan]

I have done three sales for one buyer on it and that buyer wants to do more business, what Are my options?

You could create a gig which is general like “I will carry out your request that we discussed” for the buyer or simply have them order on a custom offer for another gig with the details clearly laid out.

[mario2017]

send custom offer of another gig.

I thought about it, hopefully that wont be an issue 2,

[thecreativeguys]

Thank, have done so, my problem is the buyer wants to do more business, what is the best thing to do in this case/

Simply send them a custom offer just like @saddu_writer suggested and kindly explain the unexpected event that happened. I wish you the best of luck!

[mario2017]

Simply send them a custom offer just like @saddu_writer suggested and kindly explain the unexpected event that happened. I wish you the best of luck!

thanks, one quick question, I have also just completed 10 orders, with nine orders 5 star, how long before are you promoted to level 1 …?

[thecreativeguys]

thanks, one quick question, I have also just completed 10 orders, with nine orders 5 star, how long before are you promoted to level 1 …?

Truthfully, I had a similar instance with you, It took me a little longer way back when since they were a smaller company several years back 😉

I suggest waiting several more weeks before sending a message to CS

[mario2017]

ok, I thought it was an automated process…😕

[thecreativeguys]

ok, I thought it was an automated process…😕

It is, according to CS. Though I wasn’t completely aware of it being that way at that time. Funny thing is a few days later I became Level One 😉