This is my first post in the Fiverr community. I hope you all are doing well.
I have been a seller and a buyer on this platform for more than two years now. One of the gigs that I created 2 years ago was denied today saying that “Gig is not appropriate for the Fiverr marketplace.” The gig was about creating Fiverr gig’s videos.
I had built a good reputation on that gig in the past 2 years and sales were going well. Now, From no where Fiverr decided to shut it down without giving us a warning or time to modify our gig.
I contacted customer support and one thing I don’t understand that why do I always get a templated reply from the customer support. I understand that there are thousands of queries that they have to go through but this is a huge company based on their sellers and buyers. Whenever I have contacted the customer support, I am looking for help and trying to have a conversation with someone at Fiverr to solve my issue but they just send this specific templated message that just makes me mad even more despite all my issues.
Anyways, I got this message saying that “Sadly your Gig is not in our Editorial focus at this time. We recommend continue trying to create new unique and creative Gigs expressing your talents.”
I don’t get that how are they doing this. I mean, I have created something over the past 2 years and now they are just going to erase it completely saying you can try again. How does that make any sense? I get the idea that they are trying to bring more professional gigs to the platform but does that mean to erase the previous seller’s hard word completely? I hope the community understands that how difficult it is to create reputation due to the market competition and if I have a little reputation, that was just shoved into the ground.
This is absolutely ridiculous. At this point, people like me can’t do anything. I hardly expect any help from the customer support about bringing my gig back but this is just a shame how they are reacting to this.