Hi there,
I’ve been selling on Fiverr for only a few months. I started in late August. Suffice it to say, I’ve had quite an experience, good and bad both. But now, I’m kind of in a rut about this problem. I didn’t see any posts highlighting this issue, so I decided to write one of my own. When you open my gig page, the “About This Gig” section is empty. Now, when I access it from the Fiverr app on my mobile phone, I can read the description just fine. But on the web, the gig description is missing. Understandably, it’s costing me business. I have contacted Fiverr support repeatedly about this problem and they have stated that their tech team is working on it, but it’s been a week now with no results at all (I’m not sure how long it takes them to resolve such bugs, but my previous experience with them did not involve waiting for 7 days and more). I could only wait further since this is something that cannot be resolved on the seller’s end. But I also wanted opinions and some help. If any of you have faced this issue and have been successfully able to resolve it, please reply.
Thank you.
