Hi there. Is anyone experiencing the same??
My account has only one Gig. and it is one of the best gigs on my category (podcast cover designs). It was consistent top 1 to top 5 in the past few months.
Four days ago, my fiverr gig dissappeared on the search. I cant find it until the last page. however my gig is active.
I have 5.0 star rating on that gig.
The last thing I remembered happening is I have a client cancel an order worth ($150) because there has been a change of plans on his part. They said they wont launch their podcast until December so I have to mutually cancel the order… They will reorder once they are ready. I agreed in mutual cancellation. The next morning, I noticed it was gone on search engine results. Aside from that, I have 3 late deliveries (which I already delivered same day) out of my 11 orders on queue that day.
It bothers me because this gig receives about 3 or 4 orders per day, and now, no one ordered the past 4 days. It is not visible on the search. It will only appear if I use filter “local sellers”. Without the filter however, it is not showing up until the very last page. My gig is active and can be seen via direct link. But magically vanished on search results.
Did someone have similar experience and how did you fixed it?
Also, is it possible that the order cancellation which includes a big amount ($150) caused my gig to disappear?
I will appreciate your response guys…