Every buyer ticks a box to confirm that they have read a gig description and supplied all the necessary information a seller needs to get started.
I am sick and tired of orders coming in EVERY week without fail which are beyond preposterous.
This week alone:
- A buyer orders a 350-word blog article. Says in their requirements: “I know this will be a little different to what you usually do.” Then asks for a 1,000-word response to an email they have received from a major IT company regarding their GDPR policy
- A fellow seller selling a service worded pretty much exactly like mine outsources a huge video to me, regardless of the fact that I explicitly state that I do not offer what they have ordered in my gig.
- A buyer orders an article on cryptography. Then turns around and says they wanted a Bitcoin price analysis article
Sellers have absolutely no recourse to situations like this. Practical help from CS when dealing with such matters is rarer than a Unicorn egg.
Buyers like this waste massive amounts of time, cause significant stress and impact Fiverr’s bottom line. Why? Because they make sellers like me reluctant to work with any new buyer. Not to mention the fact that these same buyers often leave scathing reviews, even if sellers do deliver but dare ask for extra payment and deadline extensions etc.
So far, it is not reasonable for any seller to call out a buyer like this in a blind review when they can not see or respond to reviews left by such buyers. However, if it transpires that reviews do start appearing on buyer pages, I will be more than willing to go all out pointing out with every single such person, how stressful and exploitative it feels working with them.
At the same time, I will make sure to leave glowing reviews for every single buyer who orders responsibly, communicates pleasantly, and seems to know what they are doing. - Even if I can not see that such a buyer has actually left me a horrid 1-star review.
In doing this. Sellers like myself can potentially start helping other sellers feel safer and less exploited, while also making it painfully clear to some buyers that Fiverr is not some kind of deranged “I can pay for whatever I want and do what the hell I like” pit stop for whatever appalling personality traits they want to project onto the world.