Here it goes guys!
So, I’ve been designing a lot of vehicle wraps lately and business is booming. However, a client wanted to keep the work private and I explained him that there’s a tick box to uncheck when accepting the files. Then, he forgot to do that, or he was using the mobile version and my guess is there’s no tick option there.
Afterwards, I told the client to contact the CS to remove the portfolio image. A day later, my complete gig was denied/removed because of violating TOS and spam or something reasons. I have contacted Fiverr and it was sent to the editorial team to recheck it. (hopefully I get it back).
I may be wrong, but the problem is here that when I ask for a feedback removal which is completely irrelevant to the experience the buyer had with me, it gets denied even after multiple explanations; and when a buyer wants a portfolio image removed from the gig (he loved the design and he told me that he didn’t report anything else or get his review removed, just the portfolio picture), Fiverr CS automatically, without even looking at the order or whatever, denies/removes it. The gig was selling really good and did not break any rules what so ever.
It’s getting hot in here, maybe I’ll turn off the stove.