One of my regular buyers wants to place an order for a translation, but apparently the gig does not work at his end.
Anyone else experiencing this?
I just want to know if this is a general thing, before I submit a ticket with Customer Support.
Yours is the first I’ve seen of this particular issue, so you probably will need to do that. Good luck~ (that’s not a nice problem! hope it’s fixed soon)
It got fixed pretty quickly. The buyer turned out to be very absent minded He managed to click the ‘contact’ link instead of ‘order now’. The first I heard of that, indeed!
I have notified Customer Support, to tell them that the ‘issue’ was resolved, LOL!
Quick! Sell them your extras! Haha, just kidding.