I’ve been on Fiverr for just one a year now. In that time, I’ve completed over 500 orders and have maintained a 5.0 rating. I’ve never gone “out of office” or had a missed order. I’m currently a level 2 and pushing into the final stretch to being considered as a “top seller”.
So imagine my surprise when a few days ago I noticed I wasn’t getting any new messages or orders. I’m used to getting 3-4 new messages and completing 1-2 orders, so this is highly unusual. I checked if my gig was offline, and that wasn’t the case.
I checked if my gig was showing up in searches and it wasn’t. I’m not trying to brag or anything, but I’ve been on the first page of Voice Actor or Voice Over for almost 9 months. Finding this highly unusual, I tried searching for my gig based on my name. It shows up. But if I search Voice Over or Voice Actor with my specific details (Male, English, etc), nothing shows up.
I’ve contacted customer service and explained everything above and they said my profile is showing up so there’s nothing they can do.
Can someone help me? This is my full-time job and I’m desperate for help.