Gig not Saving


#1

Hi Fiverr’s I am having an issue saving my gig. After I input information into the “Description” box and click save, it scrolls back up to “Instructions for Buyers” which is slightly highlighted green. When I input information into the box it does not count the number of letters nor does it give me the option to save. I reset my Browser, Cache, etc… Help a new Fiverr!

Thanks in Advance,

Gavyn


#2

Seems like java script is not working in your browser. If so please try enabling the JS.


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#3

Hello, I tried the same thing on Oct 12 (several times) and I could not save either. There might be a bug in the fiverr software.



Thanks


#4

Reply to @sdglhm: thank you, I tried but it apparently isn’t the java script


#5

Do you have any links or some fiverr prohibited items in the description box. If so try removing them and saving.


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#6

Reply to @sdglhm: hi no links in the description, just text. It saved but then goes down to the buyer instructions (which I have none) so not sure what to do


#7

Oh, If your buyer instructions are null. That is the reason. You should type something in the buyer description text area. Try it and let me know.





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#8

Reply to @sdglhm: i typed something in and it still doesn’t save, it doesn’t even do a word count of what i type


#9

Reply to @sdglhm: so it worked on google chrome so I’m thinking there is a bug with Safari! Problem solved


#10

I am having the exact same issue…I’m using Safari too, will try Chrome, thanks!


#11

Had the same issue. You need to refresh the page and fill in the requirement fields first. If a warning comes up you need to refresh the page again. Definitely a website bug.


#12

Reply to @promotionvideos: refreshing wasn’t the issue nor was the requirement fields, everything was already filled I was just editing a part in my description and it would not let me save, its something with Safari definitely


#13

My gigs are not saving as well :frowning:


#14

It’s OK from my end on both firefox and chrome.


#15

Reply to @pierrew: try google chrome and if not then firefox, chrome worked for me


#16

Hi, I am facing similar issue. Tried on all the platforms but not able to submit the gig. Please help.