Fiverr Community Forum

Gig not showing up in search, but somehow still getting sales

Hi all!

It seems my gig doesn’t show up in search, but I’m still getting regular sales. I’m not sure if it’s just client-side, but I’ve tried logging out, using a different browser, using a different device, using a different wifi network, yet it still does not show up at all. All my ratings have been positive and my overall rating from 44 reviews is 5 stars; however, it seems my gig has disappeared off the face of the earth? Should I be worried?

A few minutes ago I also accidentally paused my gig (for 30 seconds at most, while I’m fiddling about trying to find a way to unpause it). Will this affect my rating? (This has nothing to do with what I’ve said in the previous paragraph, by the way. I haven’t been able to find my gig in search for nearly two weeks now, despite still getting orders from new and returning buyers.) It also seems I no longer appear in the online sellers tab after this pausing happened. What can I do? Am I just SOL?

Thanks!

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