Hi, im new here and wanted to ask that my gig has not been appearing in search results despite the fact that it has been in the results before i edited in one image on my gig. I have read somewhere that it takes 3 days to appear in search results again? Ive tried searching my gig all over the keywords i used but i cant see it anymore. I have 5 star reviews on my gig 70+ orders completed everything on 100% Should i recreate another gig or wait a week and see? If it still doesnt workout what can i do, i need help please i’ll really appreciate it!
Why can’t I find my Gig while searching? Why is my Gig no longer in the same spot in the marketplace?
A Gig’s position in the marketplace is based on seller performance over a set period of time. Gig positions are not permanent and can rotate on a daily basis. There are many factors to take into consideration, some of which may include order cancellations, delivery rate, responsiveness, etc. There may be other Gigs currently performing at a higher rate than yours. If other sellers are ranked higher, they may be consistently getting 5 stars, delivering on time, communicating quicker, etc. This all counts. Make sure you deliver high quality, original work, avoid late deliveries and cancellations, be responsive and always keep a professional manner.
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The above is from the Help Centre.
Did your issue got solved?
Yes i did, after sending 3 tickets in different departments there was this helpful guy who sorted it out for me
Hi Sharjeel I’m facing same issue can you please tell me where did you send tickets It will be very helpful if you will respond to this Thanks