I am level 2 seller and suddenly my gig get fixed in one position from top it get in bottom and every time I log in it get fixed there only. What can be the reason for this?
But this will affect the sales and because of only this i am getting less orders even my gig is at 1st position in program and tech->editable file
Have you read the post I linked to?
Yes i have already read it. But it i hard to believe that they are taking so long to do it i am asking customer support for it but they said that they don’t know and also they are ignoring their customer but from getting 10 order a day to 1-2 order hurt a lot. Hope this will solve soon.
I don’t think you’ve read that entire topic, because you would have seen my comment where I mentioned that some of us are experiencing these problems for a couple of months already, so yes, it’s taking a long time to thoroughly test a feature that can affect all those billions of gigs out there.
You think 10 orders a day decreasing to 1-2 hurts a lot? Think again and consider yourself lucky, because some of us have decreased from 50 orders to 0 (zero, null, nil) - imagine how that hurts Yet we don’t rush Fiverr and don’t demand them to fix this issue, because we are aware of it, they informed us, and we want Fiverr to properly test & re-test everything so that we won’t have more problems afterwards.
Please refer to the linked post. This topic has already been discussed.