Gig rejected for image quality - baffled as to why?

[papercruiser]

My gig is getting rejected for “image quality” but I’m following their dimension and photographic specs exactly. The image is very nice too. I’m baffled and can’t seem to find a way to ask them specifically what is the problem.



I’m an expert photoshop user and very good at photography. I know not to upscale images, I understand resolution and pixels, I have great lighting, pure white background, etc etc. Any other ideas?

[edtrax]

I have exactly the same problem. In fact I could have wrote your post.

[papercruiser]

And now it’s approved. Not sure why. All I did was upload the same image at a larger size.

[galictor_007]

white backgrounds are not acceptable same thing happened to me

just change your background color

[papercruiser]

Reply to @galictor_007: I didn’t know that - That doesn’t sound logical as some people’s gigs might be to generate images on a white background.



Where did you hear this information?

[bbetrio3]

What was the image used for? For example, I don’t like how Facebook optimized your image when you upload it. Could it be the case of that?