You won’t believe this but this is true, I have over 300 positive reviews and I don’t have a single negative review on my gig and suddenly I see my gig on the 10th page.
But, you can find it on the first page’s 1st or 2nd row by filtering with “Avg. Customer Review” and “Level 2 Seller”, but it shows on the 10th page normally? Doesn’t it sound very strange?
I can see even the new sellers on 3rd or 4th page of the search result but being a level 2 seller with 300 reviews on the GIG, I found myself in 12th position. (Not only me, I saw a few more seller who has over 100 good ratings and they are behind or ahead of mine.
I contacted support yesterday, and they seem don’t care and won’t help regarding this.