Fiverr Community Forum

Gig video not showing up on IOS app

While looking at my gig on the iOS mobile app, only my gig photo and LivePortfolio videos show up. My main gig video does NOT, either from the listings, or from the gig page itself. I’m worried I’m loosing out on sales because buyers using ios can’t see my video. Has anyone else had this problem, and do you have any suggestions? Also I should note that this is only a problem with the app, and NOT the mobile site. THANKS!

Same problem with me my some gigs video is not showing up on ios and adroid app. Please need some help here.