Fiverr Forum

Gig Video (Sync)

Hello. I have problem with uploading my video on my Gig. The video is a simple slideshow of my previous work like a 15-20 logos, and I placed simple and relaxed background music, then my video is denied because my video’s audio and visual are not in sync. But there’s no need any sync here, just a simple slideshow. What I should do?

I’d contact Customer Support. They also rejected mine once saying the gig should showcase actual projects completed by myself. They obviously were, so I opened a request and they ended up allowing the gig video.

Thank you, I changed the music now, but if it get denied again, I will contact the support.

Hi,use the video without the music and upload.