Fiverr Forum

Gig views missing!


#1

Hello I made a new gig and even after 3-5 days it still says 0 impressions and views. I made other gigs before and I got views and impressions from the first day. And it says the gig is active. Is it by any chance not visible?


#2

Hi,



(I’ll just copy paste what I wrote in another thread about this)



I have the same problem. Try to contact customer service and tell them about the problem. The first thing they will say is to clear your cache/cookies, have the latest flash player installed, use chrome. If that doesn’t work they will create a technical ticket which will take some time. I’m currently waiting for a fix.



Hope this helps you.


#3

Thank you will try that.


#4

Reply to @razvan1: Thanks for your informatio ! I am having the same problem to my new gigs which i made :slight_smile: let me try your tips otherwise i will contact CS :slight_smile:


#5

I’m glad I helped you. Good luck at selling!


#6

Didn’t really help… :stuck_out_tongue:

That’s that I submitted a ticket too… There goes my plan of reaching level 2 soon.


#7

I’m sorry then. I submitted my ticket on Monday. I’m curious how long it’ll take them to fix it.


#8

I hope not too much. It would be bad for us… But customer support take their time usual so don’t expect any miracles.


#9

I have too much this Problem.


#10

Yeah it’s funny that I submitted another ticket with another minor problem. And that ticket got answered in 1 hour while this one didn’t and it’s been more then a day…



So awesome.


#11

It seems that my statistics finally updated. It took 7 days after I submitted my ticket.


#12

Mine started working too. And they seem alright.


#13

I too am having the same condition as you, I see this situation on 14 May 12. I’m sending support requests, Fiverr team hopes will soon overcome this situation.


#14

Me 2, the past 4 days… the statics be the same nothing changed… I think it’s a bug. I hope that Fiverr will fix it soon…