Hello I am Mehtab,
I have been working on Fiverr since 2016, Level 2 Seller and it has been a great experience for me till now, Since Feb 01, all of my gigs lost the rank, and even under the Promotion tab, both of gis are unqualified to even I do not get work on my 2nd gig. My Stats are
Response time 1 hour and rate = 100%
Deliver on Time = 97%
Completion Rate= 100%
It all happened when I have used the Promotion feature, maybe that’s a coincidence, I read what @frank_d said in Fiverr 3.0! He had shared very valuable information. But it seems there is something more to it.
I waited 60 days because Fiverr calculates 60 days of data for the analytics. During these 60 days
1. 4 Orders got canceled (1 Mistankely placed the order, 1 Client ordered and said he will come back his team is not ready yet ).
2. Revision 2-3
3. 1 Order was delivered Late
My number of orders is always above 80+, It was 130 before my gig live. Seeing the number of orders I manage to cancel and revisions are very low. This seems to be a glitch on Fiverr especially in my category, Social Media Marketing.
I receive daily 2-3 Reviews mostly 5 Stars my Profile Ratings is also 5 Star. I get tips and 80% of my client’s orders again from me. that’s why even after losing positon for 2 months I still have 80+ orders. I have now team and I don’t like downsizing. I still hope that my gig will get back to its original or a fair position.
I am writing this because can we get a clear explanation from any Fiverr Staff here like @mjensen415.