I am fairly new here, only been here since April, so only about 7 months. In that time, I have gotten over 120 orders, and 80+ 5-star reviews. I have made a decent amount.
However, my impression pretty much depleted, and my gigs are either plastered to the bottom of the search results or are non-existent, with the exception of 1. I work hard on here and rarely even received a customer complaint. So why would my gigs be practically delisted? I have only 2 cancellations in the past 60 days, and one was a PayPal dispute.
I already contacted customer support, as I cannot make rent if nobody can see my gigs to order them. I have luckily been attempting to find freelance work elsewhere in case such an event like this would happen, but Fiverr is still my primary source of income, so what gives? I can understand being knocked down a line or two due to the cancellation, but not practically delisted!
Does this have to do with me editing my gigs? Does editing my gigs throw them to the bottom of the pile?
I just can’t comprehend this.